below you will find a brief overview of our courses and services
click here for a brochure containing full details of all our courses

MANAGEMENT TRAINING

• Leadership and personal development
• Presentation Skills
• Time Management
• Staff training and development
• Manage People to increase profit
• Change Management
• Performance Management
• Managing Disciplinary and Grievance procedure
• Recruitment and Selection
• Beginners guide to employment law
• Developing your business
   

LICENSED TRADE AND HOSPITALITY

• Essential Food Hygiene
• BIIAB National certificate for Personal License Holders
• BIIAB Drugs Awareness
• Professional Barpersons Qualification
• Introduction to running a successful Pub
• Responsible retailing for the licensed trade
• Managing Conflict situations
   

RETAIL

• Excel in customer service and care
• Generating Sales
• Advanced selling skills
• Effective telephone skills
• Marketing and Merchandising
   

BESPOKE TRAINING

• We offer bespoke training to suit all situations

• If you want to grow and succeed in your business look at your people and develop them to their full potential

• Let us diagnose and understand the issues you face, we can the identify your training needs and come up with a tailor made package to suit your business

IN ADDITION TO OFF JOB TRAINING WE OFFER

• Feedback visits and evaluation sessions
• One to One coaching
• Flexible mystery customer programmes

click here for a brochure containing full details of all our courses

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